Your Local IT Partner with a Personal Touch
At Onset Solutions, we believe IT is about more than just fixing computers; it’s about people. Since 2001, we’ve been helping Denver-area small businesses and nonprofits succeed with technology that’s reliable, secure, and easy to use. Our clients stick with us for the long haul because of our team’s expertise, responsiveness, and approachable, friendly style.
The Onset Solutions Story
Onset Solutions was founded to challenge the status quo of IT support. Back then, the industry was plagued by hourly rates, hidden fees, and providers who weren’t invested in client success. We took a different approach by offering flat-rate pricing, no long-term contracts, and a relentless focus on relationships built on trust and transparency.
Today, our co-owners Bret and Hilary Taylor lead a team of dedicated professionals who share that same vision: delivering people-powered IT that helps clients thrive. From our early adoption of flat-rate service to our vendor-agnostic recommendations, our focus has always been on doing what’s best for our clients.
Why Clients Choose Us, and Stay with Us
Our clients tell us that what keeps them coming back isn’t just the technology, it’s the people behind it. We combine trusted expertise with a personal touch, delivering IT support that feels like an extension of their own team.
Why Choose Onset Solutions?
Choosing the right IT partner can make or break your business operations. At Onset Solutions, we combine local expertise, personalized service, and a proactive mindset to deliver reliable, relationship-driven IT support. We’re here to streamline your tech, reduce your risk, and help your business thrive.
Expertise You Can Count
Our team brings decades of combined experience across Microsoft 365, Google Workspace, cloud applications, networking, cybersecurity, and more.
Responsive and Reliable
Fast support and proactive problem-solving mean fewer disruptions and more peace of mind.
Friendly, Approachable Service
Clients love that we’re easy to talk to. We explain things in plain language and always put people first.
Long-Term Partnerships
We’re your neighbors, not just your tech support. Our clients know we’re invested in their success for the long run.
What our Clients are Saying
Don’t just take our word for it. See why Colorado businesses trust Onset Solutions as their go-to local IT partner. With consistent 5-star reviews, our clients highlight our fast response times, friendly support, and ability to keep their systems running smoothly.
Posted on David GalloTrustindex verifies that the original source of the review is Google. It has been a great experience working with the Onset Team. They provide the reliability and comfort of an in-house IT department—without the added cost burden. I would highly recommend their services. Over the past six years, I’ve especially appreciated their responsiveness and sense of urgency in addressing sensitive issues.Posted on Keith MessermanTrustindex verifies that the original source of the review is Google. The best IT support provider in town. We are a small nonprofit and Onset Solutions does a fantastic job covering our tech support, cloud services, and security needs. They have our back for everything and I highly recommend.Posted on Natacha DanaTrustindex verifies that the original source of the review is Google. Onset Solutions is the best IT service company I know of, offering high-quality service. Their staff is very knowledgeable and friendly, has excellent customer service, and is deeply committed to helping us with our needs. We needed a better cybersecurity and filing system for a grant requirement, and they helped us with all the official documents and put a system in place for us to secure the grant and help us overall to have a better system for the company. Their support extends to all aspects of IT, from creating an IT policy, fixing corrupt files, file migration, setting up Teams Voice, and researching more efficient companies, software, and equipment. They even provide computer repair and training in all aspects, ensuring we are well-cared for in every IT need. I highly recommend Onset Solutions to anyone needing IT and cybersecurity services, with a special shout out to Jacob and Jordan, who have been assigned to my company. Their exceptional dedication and personal touch in their work, even in the face of challenging projects, have been a source of confidence and reassurance for us. Thanks again to the whole Onset Solutions staff. You guys are amazing.Posted on Senia MHTrustindex verifies that the original source of the review is Google. I’ve been working with Onset Solutions for our outsourced IT needs and am continually impressed with the service they provide. The team is always responsive, addressing any issues quickly and efficiently. They are patient and explain technical matters in a way that’s easy to understand, and their professionalism is evident in every interaction, whether it's troubleshooting or proactive system management. I highly recommend Onset Solutions to any business looking for reliable and expert IT support. ~Senia Hamwi, VP Finance & Administrative Operations at Armada Power, LLCPosted on Stefania TafoyaTrustindex verifies that the original source of the review is Google. Onset Solutions has been my business IT services provider for 5 years and they are absolutely fantastic! I will never turn to anyone else as long as they are in business.Posted on Diana GoldbergTrustindex verifies that the original source of the review is Google. We recently switched to Onset Solutions and we are only just beginning to realize what a difference it has made to be working with them. They are professional, capable, and incredibly responsive. They've already saved us so much money with common sense solutions. They are respectful and never patronizing. It's a real turnaround from previous experiences with IT companies, and we couldn't be more pleased.Posted on Lee WebbTrustindex verifies that the original source of the review is Google. Very pleasant to work with and reasonably priced! I appreciate not having to go through call centers or a complicated help ticket process.Posted on Matthew CarriglittoTrustindex verifies that the original source of the review is Google. Onset Solutions provides IT Services for my firm. They have been great to work with, friendly and professional, responsive and keep us up to date on security issues and concerns. I highly recommend using this group!Posted on Mid-mom Janice HastingsTrustindex verifies that the original source of the review is Google. Onset Solutions has been helping our small engineering company since 2012! They have been an amazing IT support for all of our software and hardware issues. They are able to help us on any issue 24/7 and if something is amiss, they can remote into our computers to repair it. Software updates that can cause problems are easily resolved by the Onset team! Hardware issues are no longer an issue since they are vigilant with their hardware checks and help us plan hardware replacement. The professionalism and knowledge that their team displays is one that we HIGHLY recommend to all small businesses.
Meet the Team
At the heart of Onset Solutions is a close-knit group of professionals who not only bring
technical expertise but also a genuine passion for helping people.
Nick Julia
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Nick Julia
CFO
Paul Savage
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Paul Savage
Programmer
Paul Savage
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Paul Savage
CEO
Our Technicians & Consultants
Meet our team of approachable, resourceful experts who know our clients by name and work alongside them to keep systems secure, stable, and future-ready.
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Our Values
At Onset Solutions, our values are more than words on a page; they’re the principles that guide every conversation, every ticket, and every solution we deliver. They shape how we interact with clients, how we collaborate as a team, and how we continue to grow as a company.
These values are what make our clients say we feel less like a vendor and more like part of their team. By staying true to them, we’ve built lasting partnerships that span years, and often decades. Because at Onset Solutions, technology should empower your business, not complicate it.
We stay on top of evolving threats like AI-driven phishing, ransomware, and social engineering, so you don’t have to. Our focus is on practical and operational security while protecting your business without added complexity. Our services include:
Communication
We believe clear, thoughtful communication builds trust. That means listening first, explaining in plain language, and ensuring our clients always know what’s happening and why.
Partnership
We don’t just fix problems; we build relationships. By acting as a true partner, we share our clients’ goals and invest in their long-term success.
Strategic Thinking
Technology should support growth, not get in the way. We take a proactive approach, using resources wisely and planning ahead to prevent issues before they happen.
Growth Mindset
The tech world never stands still, and neither do we. Our team embraces learning, adapts to change, and continually finds new ways to bring value to our clients
Strategic Thinking
Technology should support growth, not get in the way. We take a proactive approach, using resources wisely and planning ahead to prevent issues before they happen.
Growth Mindset
The tech world never stands still, and neither do we. Our team embraces learning, adapts to change, and continually finds new ways to bring value to our clients
Ready to Experience People-Powered IT
Our promise is simple: no contracts, no hidden fees, just dependable IT support from a team you’ll know by name. We’ve built our reputation on trust, responsiveness, and
relationships that last.
Let’s talk about how we can simplify your technology and support your team. No contracts. No jargon. Just reliable IT from people who care.


